Frequently asked questions
Questions about registration and ticketing
I am keen on buying a pass. How do I do this?

Please head to the pricing page here to find the different pass options. Pick the pass of your choice. You will be redirected to fill in your details, to buy the pass of your choosing.

What are the key differences between the Free Pass and the All Access Pass?

The Free Pass allows participants to attend the livestream of keynotes and master classes at the main conference. The All Access Pass allows participants to attend the pre-conference, main-conference and post-conference. They also get access to networking opportunities, session recordings for 6 months after the main-conference, a PD certificate, and a conference journal.

You can find the complete list of differences between the Free and All Access passes, here.

I have got a Free Pass, but would like to get the All Access Pass instead. What should I do?

As a Free Pass holder, you can upgrade to an All Access Pass anytime. Simply explore the All Access Pass and Group Pass options here and get the pass of your choice.

How do I transfer my All Access Pass?

If you would like to transfer your All Access Pass, please email ties@toddleapp.com with your full name, booking reference / invoice number. We shall get back to you with next steps once you email us.

I want to get a group pass with my friends, who do not work in the same school as me. Can this be done?

Yes, you can purchase an All Access Group pass even if all members of the group do not work in the same school. Simply explore the group pass plans here, and pick the most suitable for your group.

I would like to register my group now, but I don't know exactly who will be attending. What should I do?

For groups of over 9 attendees, the buyer will be prompted to enter buyer details. After the transaction, the buyer will receive a mail with a link to a form where they should enter attendee details. The buyer could hence fill this form when they have all attendee details with them.

In case of groups with less than 9 attendees, all attendee details will have to be entered at the time of buying passes, and hence will be required to make the transaction.

I want to explore group passes. Where can I learn more?

You can learn more about group passes here.

I want to cancel my ticket to TIES 2022. What is the cancellation policy?

Please find the cancellation policy below:

  • 75% refund if the ticket is cancelled between November 17, 2021 - December 15, 2021. 
  • 50% refund if the ticket is cancelled between December 15, 2021 - January 15, 2022. 
  • 25% refund if the ticket is cancelled between January 15, 2022 - February 7, 2022. 
  • February 8 onwards, tickets can only be transferred, and not cancelled.

All refunds are exclusive of the processing charges.

If you wish to cancel your event booking then please email ties@toddleapp.com and provide your name, and booking reference or invoice number. We shall do our best to refund per the above policy, within 4 weeks of the request.

Questions about attending TIES 2022
I want to attend a session but I can’t make it at the time. Will I be able to see the session recordings later?

All Access Pass holders and attendees on the All Access Group Pass will have access to recordings for 6 months post the main conference.

Attendees on the Free Pass will not have access to recordings.

I have registered for the Free Pass. What should I do now?

The Free Pass lets attendees access only the livestream of select keynotes and master classes at the main-conference. If you’d like to stick with the Free Pass, livestream links will be shared closer to the event date.

If you would like to update your pass to the All Access Pass, and unlock tons of other conference features and sessions, learn more about the Pass here.

I have registered for the All Access Pass. What should I do now?

Congrats on registering for the All Access Pass. Tons of sessions, and networking opportunities await you. The link to join the event platform will be shared with you a few days ahead of the pre-conference. Until then, you can track the agenda here.

Do we need VPN to access the event platform in China?
Yes, VPN access will be necessary to access the event platform in China.
Questions about participating in educator and school showcases
This looks like a cool summit. Who is it organized by?

The Inquiry Educators Summit is a community initiative by Toddle. Toddle is an all-in-one teaching-learning platform for progressive schools following the IB or UbD® curriculum frameworks and is used by 30,000+ teachers around the world,

Toddle empowers teaching teams to work together and better for curriculum planning, student portfolios, assessments, reports, and family communication - all from one intuitive interface!

Who can participate in the school showcase?
  • Participating schools can share work pertaining to any grade level, subject, or teaching and learning initiative. 
  • Participating schools should make sure their content is authentic and focuses on approaches that foster inquiry in the learning community. 
  • Participating schools should make sure they have the requisite parent permissions when sharing student photographs, videos, or work samples. 
  • Each participating school team can comprise upto 3 members. 

Find more information here.

Who can participate in the educator showcase?
  • Participants can be classroom teachers, coordinators, curriculum designers, learning specialists, technology leads or heads of schools. That is, participants should be currently involved with teaching and learning at a school.
  • Participants can share work pertaining to any grade level(s) and subject(s).
  • Participants should make sure their content is authentic and focuses on inquiry-based, student-led learning. 
  • Participants should make sure they have the requisite school and parental permissions for sharing student photographs, videos and work samples.

Find more information here.

How can I be a part of the school showcase?

Find more about how to apply to be part of the school showcase, here.

Note:
If you have questions that are not answered here, please contact us at ties@toddleapp.com
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