Frequently Asked Questions | Toddle

Frequently Asked Questions

Frequently asked questions

About Toddle

Toddle is an all-in-one AI-powered Learning Management System (LMS) for K-12 schools. It brings curriculum planning, assessment, portfolios, progress reports, family communication, behavior management, and more into one connected platform, with powerful AI built into every workflow. Most schools replace 4-5 platforms with Toddle, and some replace as many as seven.

Toddle works for K-12 schools of every kind, and for everyone inside them. Over 2,500 schools across 100+ countries run on Toddle, across every curriculum, pedagogy, and assessment approach.

Everyone in your school community wins with Toddle.

  • School leaders and coordinators get a coherent view of the whole school: curriculum coverage, student progress, attendance, behavior, and wellbeing, all in real time.
  • Teachers get one connected home for all their work: curriculum planning, assessment, grading, portfolios, progress reports, and family communication. AI built into every workflow saves up to 10 hours a week.
  • Students get assignments, portfolios, and calendar in one place, along with teacher-designed AI Tutors that give them a safe way to explore AI and personalize their learning.
  • Families stay close to their child's learning through the Toddle Family App: portfolios, progress reports, messages, and announcements, all in one place instead of scattered tools.
  • IT teams get one intuitive platform to manage instead of many, with SSO, two-way SIS sync, role-based access, and 50+ integrations, all handled by the Toddle team.

Going beyond a typical LMS, Toddle covers the full teaching and learning cycle: curriculum planning, assessment, gradebook, student portfolios, progress reports, transcripts, family communication, attendance, behavior, and accreditation management. Powerful AI is built into every workflow, helping teachers do their best work while saving up to 10 hours a week.

For a deeper look, you can see our product overview page, or explore each module on its dedicated page.

Every workflow on Toddle comes with powerful AI built in. Teachers use Toddle AI to plan units and lessons, draft assessments, give meaningful feedback faster, write evidence-based report comments, personalize learning with AI Tutors, draft family communication, and get insights on school data.

For a deeper look, see the Toddle AI page.

Toddle is used by 2,500+ schools across 100+ countries, spanning international schools and national-curriculum schools alike. Over 99% of schools stay with Toddle year after year.

To see how schools are using Toddle, read our success stories.

Toddle serves 2,500+ schools across 100+ countries, including the US, UK, Australia, the UAE and wider Middle East, India, Southeast Asia, and Europe. Wherever you are, Toddle adapts to your curriculum, assessment framework, and school structure.

Toddle was founded in 2018 by a team of educators and school leaders. Between them, they had spent years teaching in classrooms and running schools, and had watched teachers lose hours every week to disconnected, outdated tools. They set out to build one modern, intuitive platform where teachers could do all their work in one place, from curriculum planning to family communication.

What began as a tool for a handful of schools has grown into the teaching and learning platform of choice for 2,500+ schools across 100+ countries. Today, Toddle brings the full teaching and learning cycle together, with powerful AI built into every workflow to help teachers do their best work and save hours every week.


Fit for your school

Toddle serves K-12 schools across every curriculum, framework, and school type: IB (PYP, MYP, DP, and CP), Cambridge and IGCSE, the American curriculum and AP, the English National Curriculum, the Australian Curriculum, and Indian curricula like CBSE and ICSE. Toddle also supports US independent, public, district, and charter schools, Early Years and Reggio-inspired programs, and frameworks like Understanding by Design and competency-based learning. Whatever your school follows, including custom or bespoke frameworks, Toddle adapts to it.

No. Toddle began with IB schools and now serves leading schools across every major curriculum: Cambridge and IGCSE, the American curriculum and AP, the English National Curriculum, the Australian Curriculum, and Indian curricula like CBSE and ICSE. It also serves US independent, public, district, and charter schools, along with Early Years and Reggio-inspired programs. Each curriculum has a purpose-built solution, developed in collaboration with educators who teach it.

Toddle is built around what US independent schools need most:

  1. Fully customizable. Planning, assessment, reporting, behavior, and attendance all adapt to how your school works.
  2. Alignment and autonomy. Teachers design their own courses while leadership keeps a coherent view of the whole curriculum.
  3. One connected story of learning. The same evidence flows from assessment to portfolios to grades to reports, so no context about the learner is lost.
  4. AI in every workflow. From planning to assessment to grading to reporting, Toddle AI saves teachers up to 10 hours a week.
  5. A transition that puts teachers first. Data migration, phased rollout, and role-based training, all designed around what's best for your teachers.

Leading US independent schools like Riverdale, Hockaday, Durham Academy, and Castilleja run on Toddle. Learn more here.

Toddle is built around what US public school districts need most:

  1. All your tools, all your schools, connected. Planning, grading, reporting, behavior, and family communication in one place, across every school.
  2. Tailored to your district, end to end. Planning templates, grading systems, and attendance and behavior frameworks all set up to fit your district.
  3. Curriculum aligned across the district. Whether the district sets the map centrally or schools shape their own, Toddle keeps everyone aligned and gives leaders one view. Publish for families and accreditation anytime.
  4. Context-aware AI in every workflow. Built into planning, grading, reporting, behavior, and more, drawing on your context to deliver tailored suggestions.
  5. Your whole district in one view. Compare coverage, performance, and wellbeing across schools, or zoom into a single school or grade.

Leading US public districts like Gateway Regional, Livingston, Eastern Lancaster, Ramsey, and Jericho run on Toddle. Learn more here.

Toddle is built around what competency-based schools need most:

  1. One connected platform. Curriculum planning, portfolios, gradebook, and progress reports all in one place.
  2. A flexible gradebook. Supports standards-based, mastery, and competency-based grading, all in one place.
  3. Portfolios that make mastery visible. Every entry links to a competency, standard, or piece of accreditation evidence, and stays visible to families year-round.
  4. Context-aware AI in every workflow. Built into planning, grading, reporting, behavior, and more, drawing on your context to deliver tailored suggestions.
  5. Support that feels like partnership. Every school is paired with a Toddle Buddy, a former educator who guides you at every step, from migration and onboarding to long-term success.

Leading competency-based schools like Mount Vernon and Durham Academy run on Toddle.

Toddle is built around what US charter schools need most:

  1. Built around your mission. Planning, assessment, grading, and reporting all adapt to the model your school was built around.
  2. One platform instead of five. Curriculum, assessment, portfolios, reporting, and family communication all in one place. Schools consolidate their tech stack while teachers get one home for all their work.
  3. Deep insights for school leadership. Real-time dashboards on curriculum coverage, progress, attendance, and behavior, all in one place.
  4. Authorizer evidence, ready all year. Every piece of student work links to the goals and standards it meets, so the evidence your authorizer needs is ready year-round.
  5. Support that feels like partnership. Every school is paired with a Toddle Buddy, a former educator who guides you at every step, from migration and onboarding to long-term success.

Toddle is built in collaboration with Jay McTighe, co-author of UbD, around what UbD schools need most:

  1. The UbD planner, built in. Desired Results, Acceptable Evidence, and the Learning Plan live in one connected template, so units are built backward from understanding.
  2. From planning to reporting, connected. The performance task you plan connects straight to its rubric, the gradebook, and the student's portfolio. Evidence of understanding is captured as you teach.
  3. AI grounded in UbD principles. Teachers use Toddle AI to design UbD-aligned units and assessments. AI Tutors also work 1:1 with each student, helping them apply and transfer their learning, the way UbD intends.
  4. Multiple frameworks, side by side. Schools can run UbD alongside IB, Cambridge, or their own framework, on Toddle.

You can learn more about how Toddle supports the UbD framework here.

Toddle is built around what IB schools need most:

  1. The full IB continuum in one place. A dedicated solution for PYP, MYP, DP, and CP, with planning, assessment, portfolios, reporting, and family communication in one place.
  2. Dedicated support for every IB workflow. From PYP Exhibition to MYP Projects and Service as Action, DP Core, and CP Reflective Project.
  3. AI built into every workflow. IB teachers report saving up to 10 hours a week across planning, assessment, and reporting with Toddle AI.
  4. Support that feels like partnership. Every school is paired with a Toddle Buddy, a former educator who guides you at every step, from migration and onboarding to long-term success.

Leading IB schools like UNIS Hanoi, GEMS Modern Academy, NIST International School, International School of Prague, Western Academy of Beijing, and Munich International School run on Toddle.

Yes. Plenty of Toddle schools run more than one curriculum. Each curriculum is set up as its own program on Toddle, with its own planning templates, assessment approaches, grading systems, reporting formats, and settings tailored to how that curriculum works. Teachers across programs work in one connected system instead of separate tools, and school leaders get a single view across every program.

Always. Toddle evolves alongside the schools we serve. We listen closely, build what you need, and bring it to life every few months at our Demo Days. To shape the longer arc of the platform, we also partner with 50+ school leaders on our Global Advisory Council. Have a feature in mind? Let us know at support@toddleapp.com.

Toddle is conformant with WCAG 2.1/2.2 Level AA, the international standard for digital accessibility. Toddle is compatible with VoiceOver on iOS and macOS, TalkBack on Android, and live captions on Chrome, and the platform is designed to work with screen readers, keyboard navigation, and adjustable text and contrast settings. Beyond the interface, Toddle supports diverse learners through AI Tutors that adapt to each student's pace, portfolios that let students demonstrate learning in their preferred format (writing, voice, video, or sketch), and support for 100+ languages. For full details, including our web and mobile ACR reports, see our accessibility statement.

The Toddle platform itself is available in nine languages: English (British and American), Spanish, Turkish, Portuguese, French, Japanese, Chinese, and Arabic. Beyond that, teachers can create content in 60+ languages, and students and families can read and reply in 100+ languages through built-in auto-translate.


AI on Toddle

Toddle AI supports schools across every part of teaching and learning. Teachers use it to generate ideas for units, build authentic assessments in minutes, give meaningful feedback 80% faster, write personalized report card comments grounded in each student's work, and deliver personalized learning experiences through AI Tutors. School leaders use it to surface insights from school data, draft communications, and spot patterns across behavior, attendance, and academics. Teachers report saving 10+ hours a week with Toddle AI.

You can find out more about Toddle AI here.

Toddle AI is built specifically for K-12 schools. Three things make it different from general-purpose AI tools:

  • Context. Toddle AI automatically analyzes data from your Toddle account, including your curriculum, standards, and student work, to deliver tailored output instantly. With general-purpose AI, you set this context from scratch every time.
  • Workflow integration. Toddle AI is embedded directly into the planning, assessment, grading, and reporting workflows teachers already use, with no copying and pasting between tools.
  • Safety and control. Toddle AI is privacy-certified and built with student safety in mind. Schools can also set institutional guardrails that apply across every AI tool, something general-purpose AI doesn't offer.

Toddle is designed to ensure teachers have full control and visibility over how students use AI. They decide what each AI Tutor can and cannot do, every conversation stays visible to them, and any topic they mark off-limits stays strictly off-limits. Unsafe messages are flagged instantly, and no student PII is ever shared with LLMs.

No. Toddle does not use school data to train AI models, and does not permit external AI providers to train their models on your data. Every AI provider Toddle works with is contractually bound to zero-retention terms, meaning school data is never stored or used for training on their end.

Student data is encrypted at rest and in transit, and pseudonymized when processed by AI models. Toddle AI is ISO 42001 and ISO 27701 certified, and holds Digital Promise's Responsible AI certification. Toddle complies with major data-privacy regulations covering how student information is stored, processed, and shared.

Toddle uses a combination of leading LLMs from OpenAI, Anthropic, and Google. For each task, we benchmark these models on the quality of output and choose the one that delivers the best results. This means teachers get the best model for the job, not the same model for everything.


Integrations and access

Toddle integrates with 50+ platforms, including Google Workspace, Microsoft 365, and student information systems like PowerSchool, Veracross, Blackbaud, Compass, iSAMS, and TASS. If a platform you use isn't on the list, our team will evaluate whether we can build it, and in most cases we can within a few weeks. Read more on our integrations page.

Yes. Toddle has mobile apps for educators, students, and families, on both iOS and Android. The Toddle Educator App lets teachers document learning journeys, take attendance, and communicate on the go. The Toddle Student App brings assignments, portfolios, and calendar into one place. The Toddle Family App keeps families close to their child's learning with messages, announcements, portfolios, and progress reports, all in one place.

Toddle works on any modern device, including laptops, desktops, tablets, and phones, through current versions of Chrome, Safari, Edge, and Firefox. The Toddle Educator, Student, and Family apps are available on iOS and Android, so your whole community can use Toddle on the devices they already have.


Getting started with Toddle

The best way to start is a 1:1 walkthrough with our team. An experienced educator gets to know your school's curriculum, size, and goals, shows you exactly how Toddle can support your work, and helps plan a rollout that matches your pace. Book a demo to get started.

Most schools transition to Toddle within weeks, supported closely by the Toddle team from day one. Here's how it works:

  • Your Toddle Buddy, an experienced educator, leads onboarding and personalized teacher training.
  • Data and technology specialists handle migration and integrations behind the scenes, including SIS syncs and SSO.
  • Support continues long after go-live, as your school grows and evolves.

Schools rate onboarding 9.5/10, and over 99% stay with Toddle year after year.

Most schools are up and running within a few weeks. Your Toddle Buddy plans a rollout that matches your pace, and many schools start with one or two areas before expanding. Timelines are fully flexible with your school's size and how much you want to migrate up front.

Onboarding on Toddle is fully flexible. Schools can start with the modules they need most and expand over time, or adopt the full platform from day one.

Many begin with curriculum planning or assessment, then add portfolios, reporting, and communication as teachers become more familiar with the platform. Your Toddle Buddy works with your school to create a rollout plan that fits your goals, timeline, and pace, ensuring a smooth transition every step of the way.

Yes. Toddle's data and technology specialists handle migration for you, including existing planning, student records, and portfolios, along with setting up SSO and integrations. All of this is ready before your teachers start working on Toddle, so there's minimal disruption to their work.

Your Toddle Buddy, an experienced educator, leads teacher training shaped around your school. Sessions fit your teachers' timetables, and you choose the format that suits you, from whole-team training to smaller sessions by role. There's no cap on how many training sessions you can have. Your Toddle Buddy's job is to make sure every teacher in your school feels confident using Toddle. Learn more here.

Support continues long after go-live. Your Toddle Buddy keeps working 1:1 with you, helping your school get more out of the platform as your needs grow. For self-paced learning, Toddle Academy walks teachers through anything in their own time. Chat support is available around the clock, with an average response time of under three minutes.


Pricing and plans

Toddle is priced per user, covering both teachers and students, with different subscription tiers to fit your school's size and needs. Pricing is flexible, and we work with schools to find a plan that fits their budget, rollout scope, and priorities. To explore the tiers or find the right fit for your school, visit our pricing page or book a demo with our team.

No. Toddle is billed at the school level, with pricing determined by the number of teachers and students. Students and families are never charged individually.

Many schools start with a guided trial or pilot so teachers can experience Toddle before a full rollout. The best way to set this up is to book a demo and talk through what would work for your school.

Yes. Pricing for multi-year agreements and multi-campus or whole-network deployments is tailored to your group. Set up time with our team, and we'll discuss your requirements and pricing structures that fit best.


Trust, data, and privacy

Toddle upholds rigorous standards and employs state-of-the-art security measures to keep your school's data safe:

  • Privacy. Schools own their data on Toddle. Toddle does not sell or share school data with third parties for advertising or profiling, and does not use it to train AI models. All processing stays within Toddle's trust boundaries.
  • Security. Data is encrypted in transit and at rest by default, with role-based access controls, secure APIs, multi-factor authentication, and full audit logs.
  • Compliance. Toddle meets FERPA, COPPA, GDPR, India's DPDPA, the Australian Privacy Principles, and the Student Privacy Pledge.
  • Reliability. Toddle runs on AWS with 99.9% uptime, continuous backup, and 24/7 support.

Read more on our Privacy and Security page.

Toddle complies with major global and regional privacy regulations, including FERPA, COPPA, GDPR, India's DPDPA, the Australian Privacy Principles, and the Student Privacy Pledge. Read more on our privacy page.

Toddle runs on AWS and offers global data residency, with data centers in the US, Europe, Australia, UAE, China, Hong Kong, Singapore and other regions. Your school chooses where its data is stored and processed, and it's encrypted in transit and at rest. You can write to us at support@toddleapp.com if your school has specific data-residency questions for your region.

RegionPrimary Data Center LocationBackup Location
AustraliaSydneyMelbourne
ChinaBeijingNingxia
EuropeIrelandFrankfurt
Hong KongHong KongHong Kong
SingaporeSingaporeTokyo
United Arab EmiratesDubaiBahrain
United States of AmericaN. VirginiaOregon

*Note: For users in other regions, you can choose to store your data in any of the following locations: Australia, Hong Kong, Ireland, Singapore, the United Arab Emirates, or the United States of America.

Your school owns its data, always. Toddle stores and processes it on your behalf to run the platform, but the data belongs to your school and stays under your control, governed by Role-Based Access Control so each user reaches only what their role requires.

You can export all of your school's data before you leave, and Toddle deletes it after your contract ends, within the timeframe set in your agreement. Your data is never used to train large language models at any point.

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